FAQ’s
What software packages do you have?
Victus Health only licences our software programming packages to qualified health professionals providing one-on-one client care, including initial health assessments and ongoing case management.
We provide a range of software packages, developed to match the scope of practice of the various Health professionals we provide services to.
Do you offer solo & multi-practitioner licences?
Software licence levels can be adjusted according to:
• the number of client profiles required
• whether the licence is for a solo practitioner or for a group of clinicians operating within a single clinic practice
What do the establishment fees (set-up fees) cover?
A one-time-only establishment fee authorises you to share our recipes and meal plan templates with all of your clients via an individualise client login.
Is there a money back guarantee?
A 7-day money back guarantee is available on all software purchases.
What do the monthly fees cover?
The recurring monthly fees cover the cost of internet hosting and for the provision of technical support for you and all of your clients.
• Monthly fees are calculated according to a cost of delivery per client profile.
• Only active clients are included in the costing.
• Inactive clients may be archived or reinstated at any time.
• Licenses start at 50 clients per licence
What are the licence levels?
There are a range of licence level options based upon the number of client profiles on a clinic licence.
Starting licence levels are:
• 50 client/patient profiles for solo practitioners
We recommend starting on the lowest licence level and adjusting the level up, as you build your client base. This is because you will need a little time to become familiar with the software and incorporate it into your practice.
After the first 6 months of using your licence, you will be in a better position to judge how many profiles you are likely to require on an ongoing basis.
How do my clients access their recipes and menu plans?
A Practitioner licence authorizes you to provide your clients with online access to their filtered content, via the client portal of the Victus Personalized Nutrition Platform.
Recipes and other content, developed for Victus Platform end users, may only be accessed through this Victus Online Client Portal.
If your clients wish to, they may print out recipes and resources for their personal use only.
Recipes, menu plans and other resource material may not be distributed or displayed in any other way by you or your clients (including through PDF copies, recipe books, e-books, nor through private online membership portals or through any other format or distribution channel).
What Filters come with the FX MED Package?
Elimination Module Filters:
| Egg Free | Fish Free |
| Shellfish Free | Corn Free |
| Garlic Free | Potato Free |
| Tomato Free | Legume Free |
| Gluten Free | Sugar Free |
| Quinoa Free | Casein Free |
| Grain Free | Wheat Free |
| Yeast Free | Citrus Free |
| Herb Free | Spice Free |
| Coconut Free | Refined Sugar free |
| Meat Free | Fruit Free |
| Almond Free | Lemon Free |
| Rice Free | Gum Free |
| Starch Free | Orange Free |
| Strawberry Free | Carob Free |
| Chocolate Free | Pork Free |
| Turkey Free | Chicken Free |
| Beef Free | Lamb Free |
| Tapioca Free | Buckwheat Free |
| Sorghum Free | Oat Free |
| Millet Free | Chia Free |
| Amaranth Free | Sunflower Seed Free |
| All Seed Free | Leek Free |
| Onion Free | Sesame Seed Free |
| Peanut Free | Dairy Free |
| Soy Free | Tree Nut Free |
Intolerance Module Filters:
| Low Fructans (Fructo-Oligosaccarides) | Low GOS (Galactic-Oligosaccarides |
| Moderate FOS (Fructo-Oligosaccarides) | Low Fructose |
| Low Glutamates | Low Histamines |
| Low Amines | Moderate Amines |
| Low Tryptamines | Low Tyramines |
| Low Chitin-Binding Lectins | Lactose Free |
| Low Oxalates | Low Sulfites (preservatives) |
| Moderate Oxalates | Low Salicylates (RPAH low salicylate list - highly restrictive) |
| Feingold Diet Salicylates (less restrictive salicylate filters) | Low Polyols |
| Balanced Fructose | Nightshade Free |
| Low Phenylethylamines | Low (added) Nitrates (preservatives) |
| Low Amylose | Low Sulfur |
| Moderate Salicylates |
Special Diet Filters:
| Gluten Free Diet | Whole Food Diet |
| Gluten Free-Casein Free Diet | Low Starch Diet |
| Low Glutamate Diet | Low Sugar Diet |
| Paleo (Strict) Diet | Raw Food Diet |
| Paleo (Liberal) Diet | Vegetarian Diet |
| Gluten Free-Grain Free Diet | Vegan Diet |
Victus Health is a purpose-driven company
Our purpose is to empower health practitioners with the technology to deliver timely, personalised, coordinated and participative healthcare, to fast track client healing and relieve the overburden on healthcare systems worldwide.
To achieve our goals, we are constantly evolving the platform, so any additional questions or feedback about how the platform could be improved, would be gratefully received.
If you’ve already completed your free trial and are ready to purchase a subscription please email support@victushealth.com to ask for an activation link.
Warm Regards
~ The Victus Health Support Team ~
Email: support@victushealth.com
Phone: +61 414 311 968